Suggestions, Comments and Complaints
We welcome all comments on the services provided by the practice.
We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.
Many things can be resolved by speaking to our Reception Management team, Caroline Watson, Reception Manager or Hannah Chase, Reception Supervisor.
We’ll let the staff involved know and share the good practice across our teams as well as any improvements that we can make.